Department of Workforce Services 

Agency Web site: http://www.dws.arkansas.gov/

The Arkansas Department of Workforce Services provides its customers with workforce development services and solutions that enhance the economic stability of Arkansas. These services are provided to employers, job seekers and the general public. They include the following:

  • linking employers with qualified job applicants;
  • helping the employed and unemployed enhance their workplace skills;
  • producing and communicating labor market information;
  • administering the Transitional Employment Assistance Program;
  • maintaining management information systems for employers, job seekers and the Workforce Investment System;
  • providing unemployment insurance benefits to those eligible; and
  • collecting unemployment insurance contributions from employers
Employment Services Field Offices
Location Manager Telephone
Arkadelphia Cindy White-Hamilton 870-246-2481
Batesville Ben Baxter 870-793-4156
Benton Allen Ledbetter 501-776-2974
Blytheville Eddie Perdue 870-762-2035
Camden Pat Strickland 870-836-5024
Clarksville Amber Mullis 479-754-8969
Conway Vacant 501-730-9894
Danville Amber Mullis 479-495-2233
El Dorado Elease Hill 870-862-6456
Fayetteville Terry Jaggears 479-521-5730
Forrest City Alice Williford 870-633-2900
Fort Smith Vickie Spicer 479-783-0231
Harrison Jana Kindall 870-741-8236
Helena Vacant 870-338-7415
Hope Evelyn Trumble 870-777-3421
Hope Migrant Center Evelyn Trumble 870-777-5630
Hot Springs Janet Edgar 501-525-3450
Jacksonville Charles Danner 501-982-3835
Jonesboro Judy Clayton 870-935-5594
Little Rock Downtown Walter Oliver 501-682-2127
Little Rock Mid-Town Debbie Wolfe 501-682-2257
Magnolia Hellen Jones 870-234-3440
Malvern Sam Bryant 501-332-5461
Mena Vickie Spicer 479-394-3060
Monticello Nancy Jones 870-367-2476
Mountain Home Amanda McGinnis 870-425-2386
Newport Jackie Donaldson 870-523-3641
Paragould Randal Kingston 870-236-8512
Pine Bluff William Campbell 870-534-1920
Rogers Rick Michaud 479-636-4755
Russellville Amber Mullis 479-968-2784
Searcy Kay Price 501-268-8601
Siloam Springs Rick Michaud 479-524-5181
Texarkana Bobbie Smith 903-794-4163
Walnut Ridge Kelly Aaron 870-886-3556
West Memphis Dejanette Smith 870-400-2269

In the event that you are not able to reach someone in one of the above Employment Services Field Offices to get the help you need, please use the list of contacts below for assistance:

Name Department, Title Telephone E-Mail
Customer Support Center Unemployment Insurance
501-683-2760 E-Mail
Jim Case Employment Services, Program Operations Manager 501-682-1893 E-Mail
John Newkirk Foreign Labor Certification, Management Project Analyst 501-683-2372 E-Mail
Ruthie Pippins Work Opportunity Tax Credit, Management Project Analyst 501-682-3749 E-Mail
Stephanie Carlo Workforce Investment Act, Program Operations Manager 501-683-4707 E-Mail
Ron White Occupational/Career Information, Program Operations Manager 501-682-3121 E-Mail
Bernadette Coleman Bureau of Labor Statistics, Program Operations Manager 501-682-3159 E-Mail
John Berry Trade Adjustment Assistance, Program Operations Manager 501-682-3782 E-Mail
Billy Vanlandingham Company/Business Closures/Layoffs, Rapid Response Manager 501-682-3550 E-Mail
Derwin Taylor TANF Program, TEA Policy Manager 501-683-1353 E-Mail

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